Emotional Intelligence in a Week

1. Introduction 2. Defining Leadership and Emotional Intelligence 3. Emotional Self-Awareness 4. Emotional Self-Management 5. Emotional Awareness of Others 6. Relationship Management 7. Happiness Isn’t the Absence of Negative Feelings 8. Being Happy at Work Matters 9. The Science Behind the Smile 10. The Power of Small Wins 11. Creating Sustainable Performance 12. The Research We’ve Ignored About Happiness at Work 13. The Happiness Backlash 14. How Resilience Works 15. How to Evaluate, Manage, and Strengthen Your Resilience 16. Find the Coaching in Criticism 17. How Great Leaders Rebound After Career Disasters18. What Is Empathy? 19. Why Compassion Is a Better Managerial Tactic Than Toughness 20. What Great Listeners Actually Do 21. Empathy Is Key to a Great Meeting22. It’s Harder to Empathize with People If You’ve Been in Their Shoes 23. Becoming Powerful Makes You Less Empathetic 24. A Process for Empathetic Product Design 25. The Limits of Empathy 26. What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence 27. Mindfulness in the Age of Complexity 28. Mindfulness Can Literally Change Your Brain 29. How to Practice Mindfulness Throughout Your Work Day 30. Resilience for the Rest of Us. 31. Emotional Agility 32. Don’t Let Power Corrupt You